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310-TAXI is now active in over 900 communities across Canada!



Protecting your privacy is important to us. We hope the following statement will help you understand how 310-TAXI Canada collects, uses and safeguards the personal information you provide to us on our Web site.

  •        Security

  •        Information Collection

  •        Registration for Online Products and Services

  •        Ads that Link to our Web site

  •        Information Use

  •        Declining E-mail Offers

  •        Children

  •        Company Commitment to Privacy

  •        Customer Choice Direct Mail and Telemarketing

  •        File Access and Correction

  •        Requests for Explanations

  •        Customer Privacy Concerns

  •        Linked Internet Sites

  •        Changes to the Customer Internet Privacy Statement – Canada


When you send confidential personal account data to us on an 310-TAXI Canada Web site, we require that a "secure session" first be established using Secure Socket Layer (SSL). For further information about SSL and the safety and confidentiality of personal data transmissions over the Internet, please read our Security Q&A.

Information Collection

When you browse www.310TAXI.com or www.310TAXI.ca and have not registered for any online service from 310-TAXI Canada, you browse anonymously. Personal information – such as your name, address, phone number or E-mail address – is not collected as you browse. 310-TAXI Canada does, however, use cookies to collect information about how our site is used. Information, such as the server your computer is logged onto, your browser type (for example, Netscape or Internet Explorer), and whether you responded to an 310-TAXI Canada E-mail or banner ad from inside or outside our site is collected and tracked in aggregate. This information is used for the purpose of measuring response rates to E-mail offers and banner ads and contains no information that can be used to identify you personally. If you would like to learn more about cookies, please read About Cookies for more information.

Registration for Online Products and Services

In order to provide you with a particular product or service online, we may request that you voluntarily supply us with personal information, including your E-mail address and account number(s), for purposes such as correspondence, site registration, checking your bill or status online, making a purchase, or participating in online surveys and enabling us to provide an online product or service to you in an efficient manner.

If you are known to us as a registered user of an 310-TAXI Canada online service, we may combine information about your use of www.310TAXI.com and the online product or service you utilize with certain other online and offline information we have about you as an 310-TAXI Canada customer and information you have provided to us as well as information available from external sources, such as consumer reports, in order to customize your online experience and present you with relevant online and offline offers and updates. We also use a cookie to enable our server to recognize you as a registered 310-TAXI Canada online service user when you re-enter our site. If you would like to learn more about cookies, please read About Cookies for more information.

Ads that Link to our Web site

310-TAXI Canada may hire other companies to place our banner ads and text links on other web sites and to perform tracking and reporting activities (“third-party advertisement servers”). They do not collect personally identifiable information in doing this work for us, and we do not give any personally identifiable information to them. Third-party advertisement servers are subject to their own privacy policies.

Information Use

We may use information you have given us to, for example, process transactions you conduct on our web site, process applications and deliver the products and services in which you enroll or for which you apply, provide a service, ensure proper billing, measure consumer interest in our various services and inform you about products and services. We may use this information directly or provide it to carefully selected companies who perform services on our behalf. We also use information as described in About Cookies. If you provide us with your E-mail address, or have done so in the past, or if we obtain your E-mail address from another source, we may send you E-mail offers. These offers may be based on information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences and lifestyle, as well as information available from external sources, such as data compiled by Statistics Canada. These E-mail offers come directly from 310-TAXI Canada.

When we send E-mails to you, we may be able to identify information about your E-mail address, such as whether you can read graphic-rich html E-mails. If your E-mail address is html-enabled, we may choose to send you graphic-rich html E-mails.

Please note that we do not provide your E-mail address to our business partners. However, we may send you offers on behalf of our business partners. Keep in mind that if you take advantage of an offer from a 310-TAXI Canada business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you wish to decline receiving future offers from them.

Our goal is to deliver offers to people who we believe will find them of value. Offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.

Declining E-mail Offers

310-TAXI Canada provides customers with an easy means to decline receiving E-mail offers. Although most customers tell us they appreciate the offers we send them, we recognize the importance of providing you with a choice. At any time, you may request to discontinue receiving these offers from us by clicking on the "How to decline E-mail" link below or simply replying to the E-mail and typing "Unsubscribe" in the subject line.

All E-mail offers that you receive from 310-TAXI Canada will inform you of how to decline receiving further E-mail offers.


We do not use www.310TAXI.com to knowingly solicit data from or market to persons under the age of majority.

Company Commitment to Privacy

In keeping with our long-standing leadership in consumer privacy protection, 310-TAXI Canada is actively involved with current industry initiatives to preserve individual privacy rights on the Internet and in all aspects of electronic commerce. For additional information about our commitment to protecting the privacy of our customers both online and offline, please read the310-TAXI Canada Customer Privacy Principals. The 310-TAXI Canada Customer Internet Privacy Statement applies these Principles to our online customers and defines our commitment to protecting their privacy.

This Privacy Statement applies only to www.310TAXI.com Canadian customers and Canadian visitors to our web site If you are a Canadian customer and have questions about this Privacy Statement or your account, please call (888) 896-9577. You may also write to us at:

Customer Service, Protection of Personal Information
310-TAXI Canada Limited

Post Office Box 4004, Station Main

Saskatoon, Saskatchewan



Customer Choice Direct Mail and Telemarketing

If you would like to decline receiving 310-TAXI Canada mail or telemarketing offers in Canada, if you would like information about your account, or if you have a question or concern, please call the customer service telephone number listed above.

File Access and Correction:

Upon receiving your written request, we will tell you what information we hold about you and provide it to you within sixty days of receipt. We will advise you in advance of any charges for copies of your file. Some information may not be accessed in certain circumstances, such as if it refers to others or cannot be disclosed for legal reasons. If you believe that any information we hold about you is incorrect or incomplete, you should write without delay to:

Customer Service, Protection of Personal Information
310-TAXI Canada Limited

Post Office Box 4004, Station Main

Saskatoon, Saskatchewan


Any information which is found to be incorrect or incomplete will be corrected promptly.

Requests for Explanations

If we deny an application for our services or end a customer's relationship with us, to the extent permitted by applicable laws, we provide an explanation, if requested. We state the reasons for the action taken and the information upon which the decision was based, unless the issues involve potential criminal activity.

Customer Privacy Concerns

Our Compliance Officer is responsible for ensuring that our day-to-day procedures comply with the 310-TAXI Canada Privacy Code. If you have any questions or concerns, you should begin by talking to a customer service representative at 310-TAXI Canada. If the issues remain unresolved, write to the Compliance Officer at

310-TAXI Canada Limited

Post Office Box 4004, Station Main

Saskatoon, Saskatchewan



Linked Internet Sites

You should be aware that other Internet sites to which you link from www.310TAXI.com may contain privacy provisions that differ from the provisions provided herein.









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